4 answers available
iPhone, Android, apps, mobile troubleshooting
To connect an Apple Pencil 1st Gen, remove its cap and plug it directly into your iPad's Lightning port, then tap "Pair" on the screen within 5-10 seconds. For an Apple Pencil 2nd Gen, simply attach its flat side magnetically to the charging connector on the long edge of a compatible iPad Pro, iPad Air, or iPad mini, and it will pair automatically within 2-3 seconds.
To perform a factory reset on your iPhone, first back up your data to iCloud or a computer, then go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. This process completely wipes your device, returning it to its original factory state.
To update your phone, connect to Wi-Fi, ensure your battery is at least 50% charged, then navigate to your device's Settings, find the Software Update or System Update section, and follow the on-screen prompts to download and install any available updates.
Your Android phone likely won't turn off due to a software glitch, a frozen application, or a temporary system hang, which can usually be resolved with a forced restart. This action typically simulates a battery pull, forcing the device to power down and reboot.